How many times have you been ignored by large organisations when you’ve reached out to them? Plenty, I’m sure.
So how lovely to get this fast response on Twitter, pictured above, from Sainsbury’s! Just two minutes after I posted a random tweet (remember, Twitter’s about personality, not just sales), back shoots a fast, light-hearted response.
I know it’s hard when you run a small or medium-sized business, or when you work in one and there’s a million things to do, but a response like this can create a fan for life. So keep an eye on your ‘Connections’ tab on Twitter and make sure that everyone is acknowledged. (You’re allowed to ignore and block trolls and spammers, of course.)
By the way, in case you’re wondering, the accompaniment to our fish finger butties was a handful of chips. Happy days…
Posted by: Jane